Refund Policy for Vrundavan Fashion
At Vrundavan Fashion , customer satisfaction is very important to us. Our goal is to ensure that every customer receives products that match the quality and design displayed on our website while maintaining a reliable and transparent shopping experience. If a customer is not satisfied with a purchase, refund requests will be handled according to the policy mentioned below.
Refund Eligibility
Refunds are applicable only for products that meet our return requirements. The item must be returned unused, undamaged, and with all original tags and packaging intact.
Refund Request Timeframe
Customers must submit a refund request within 3 days of receiving the product.Any refund request submitted after this timeframe may not be accepted.
Refund Approval
Once the returned product reaches our team, it will be carefully inspected. If the product meets our return conditions, the refund request will be approved and processed accordingly.
Refund Method
Approved refunds will be issued through the original payment method used at the time of purchase. If the payment was made through an online payment system, the refund will be credited back to the same account or payment source.
Processing Time
Refund processing may take 5–7 business days after the returned product has been received and verified. The exact time may vary depending on the bank or payment gateway procedures.
Non-Refundable Situations
Refund requests may not be approved under certain circumstances, including the situations listed below:
The product has been used, washed, or altered
The return request is made after the allowed timeframe
The product was purchased during clearance or final sale offers
The item was customized or specially ordered
Shipping Charges
Shipping and delivery charges are generally non-refundable, unless the refund request is due to an error from our side, such as receiving a defective or incorrect item.
Contact for Refund Requests
If you need help with a refund request, feel free to contact our customer support team.
Business Name: Vrundava Fashion
Email: your-info@vrundavanfashione.in
Phone / WhatsApp: +91 7990339728
Location: Surat, Gujarat, India